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Primary Interexchange Carrier
(PIC) Codes

PIC
Number
LECStatus
Code
Description
2101ALLRInvalid transaction code; error made when submitting the PIC
2102ALLRInvalid status indicator; error made when submitting the PIC
2103ALLRCIC code does not exist on current list of assigned codes
2104ALLRCustomer's billing telephone number does not exist in LEC's file
2105ALLRPIC has been submitted prior to the End Office converting to equal access
2106ALLRPIC submitted to the wrong LEC in error
2107ALLRCustomer's working telephone number does not exist in LEC's files; could belong to a different BTN or it exists with terminal numbers
2108ALLRCustomer's billing telephone number is incorrect
2109ALLRNon-numeric working telephone number; error made when submitting PIC
2110ALLRWorking telephone number is all zeros; error made when submitting PIC
2111ALLRCustomer's working telephone number is an End Office which has not been converted to equal access
2112ALLRArea code of working telephone number is no longer valid due to an area code split
2113ALLRThe terminal number submitted with the PIC is not valid
2114ALLRThe terminal number with the PIC is not in LEC's file
2115ALLRStatus indicator invalid; error made when submitting PIC
2116ALLRStatus indicator not found; error made when submitting PIC
2117ALLRDate field left blank in error when PIC was submitted
2118ALLR Date field not formatted to Bell specifications
2119ALLRCustomer type indicator invalid; business line submitted as residence or residence line submitted as business
2120ALLRCustomer type indicator missing; error made when submitting PIC
2121ALLRCustomer billing name is required and was not submitted with PIC
2122ALLRCustomer billing name submitted with PIC does not match LEC records
2123ALLRCustomer billing address is required and was not submitted with PIC
2124ALLRCustomer billing address submitted with PIC does not match LEC records
2125ALLRGovernment required number is missing
2126ALLRGovernment required number is invalid
2127ALLREC number must be submitted (for transaction code 04 only); error made when submitting PIC
2128ALLRPIC request has previously been submitted
2129ALLACustomer's billing telephone number is already PIC'd to (the New Carrier)
2130ALLAEnd user's working telephone number is already PIC'd to another (the New Carrier) at the LEC and exists for this (the New Carrier) customer
2131ALLRCustomer's billing telephone number is already PIC'd to another Carrier; requires customer approval to change PIC to (the New Carrier)
2132ALLRCustomer's billing telephone number is already PIC'd to another Carrier; requires customer approval to change PIC to (the New Carrier)
2133ALLRCustomer's working telephone number is used for service type not eligible for pre-subscription (inward lines)
2134ALLRCustomer's working telephone number is used for service type that is only provided to a specific Carrier
2135ALLRCustomer's working telephone number cannot be PIC'd to (the New Carrier) due to account status
2136ALLRBell company does not recognize ACNA sent with CIC on order
2137ALLRNon-numeric working telephone number; error made when submitting PIC
2138ALLAEnd user's working telephone number is already PIC'd to (the New Carrier) via Bell ballot and exists for this (the New Carrier) customer
2139ALLAEnd user's working telephone number is already PIC'd to (the New Carrier) at the LEC from a previous (the New Carrier) order and exists for this (the New Carrier) customer
2140ALLRLEC's records do not indicate that (the New Carrier) has submitted an order for equal access for the End Office
2141ALLRPIC submitted without billing telephone number
2142ALLRCustomer's billing telephone number is used for service type not eligible for pre-subscription (inward lines)
2143ALLRCustomer's billing telephone number is used for service type that is only provided to a specific Carrier
2144ALLRBilling telephone number is missing from Inter-Exchange Carrier record; error made when submitting PIC
2145ALLRPIC was submitted without a working telephone number in error
2146ALLRPIC was submitted without the required terminal number
2147ALLRMore than one PIC request was received and the other Carrier's request prevails
2148ALLRBallot received from customer for Carrier other than (the New Carrier)
2149ALLRA more recent PIC request was received from Carrier other than (the New Carrier)
2150ALLRMore than one PIC request was received and the other Carrier's request prevails
2151ALLRBallot received from customer for Carrier other than (the New Carrier)
2152ALLRA more recent PIC request was received from Carrier other than (the New Carrier)
2153ALLRMore than one order has been received; Bell will contact customer to resolve
2154ALLRMore than one order has been received; other than Carrier's request prevails
2155ALLRWTN does not bill to the BTN
2156ALLRWorking telephone number cannot be PIC'd at this time due to an existing conflict at Telco
2157ALLRThe transaction code is not present on an order
2158ALLRThe transaction code is invalid on an order
2159ALLRThe status indicator is not present on an order
2160ALLRWorking telephone number is not associated with the name or billing telephone number reflected by LEC records
2161ALLRWorking telephone number submitted is not listed under the billing telephone number reflected by LEC records
2162ALLRCustomer's working telephone number is an End Office which has not been converted to equal access
2163ALLRThe campaign amount indicator is invalid; it must be "Y" or a blank
2164ALLRBTN discontinued prior to Central Office conversion to equal access
2165ALLRCustomer's working telephone number does not exist in LEC's file
2166ALLRThe customer has put a "freeze" or "do not touch" on his line; customer must remove the restriction with the LEC; (the New Carrier) an then resubmit the PIC
2167ALLRPIC submitted as a customer type which does not match LEC records
2168ALLRWTN is not available for mechanized PIC
2169ALLRInter-Exchange Carrier requested due date not in proper format
2170BATLRDual request/another OCC
2170CINCRDuplicate order; original PIC change order was submitted by same Access Customer within the last 24 hours
2170NYNEXREnd Office not conversion to real time cap
2170SWBROrder received prior to FGD or coin activation date for NXX
2171BELLSORNot valid with TCSI "0101"
2171NYNEXRPIC change charge not effective for E/O
2171SWBRInvalid charge indicator
2171UNITEDRBill Name is different
2171BATLROrder rejected; Inter-Exchange Carrier order with subsequent order prevails
2172BELLSORConflict WTN
2172BATLRMessage date field missing; error made when submitting PIC
2172UNITEDRUnable to process; Wholesaler
2172SWBRNon participating
2172GTEROrder rejected; Inter-Exchange Carrier order with subsequent order prevails
2173BATLRMessage date field missing; error made when submitting PIC
2173SWBRUnable to process; Wholesaler
2174BATLRNon participating
2174GTEROrder rejected; existing ballot takes precedence
2175BATLRProcess greater than 135 days
2175UNITEDRWTN pre-subscribed to another Inter-Exchange Carrier
2175GTEROrder not valid; end user not pre-subscribed to this Inter-Exchange Carrier
2176BATLR(the New Carrier) not authorized for WTN
2177UNITEDRNPA-NXX control not found
2179AMERRConflict
2179UNITEDRWTN not accepted due to receipt prior to United's acceptance of LOA; submit to National Information Systems
2179BATLRToll restricted; non-payment
2180BATLRUnable to confirm PIC change
2180UNITEDREquipment installed; no Inter-Exchange Carrier on file
2180AMERRDuplicate different source
2180BELLSORAccess Provider to Access Customer; WTN or Terminal count exceeds specified limits (2500 max)
2180PACTELRAccess Customer request has same authorization date as completed ballot/service order
2181BATLREnd User refuses changes
2181UNITEDRNumber change; PIC required
2181PACTELRCarrier request has earlier authorization date than Equal Access Request System
2181AMERRConflict more than one ballot
2182AMERRConflicts ballot
2182USWESTRConflict account choice indicator
2182UNITEDRAccount should have PIC
2182BATLRWTN has associated terminal numbers
2182PACTELRCarrier request has authorization date greater than today's date
2183AMERREnd user does not authorization
2183UNITEDRInvalid status; number change
2183PACTELRCarrier request desired due date before FGD due date
2184AMERRBallot prevails
2184PACTELRCarrier request has a desired due date before FGD due date
2184USWESTR06 TC without a signed LOA
2185AMERRIPOC order prevails
2185PACTELRCentrex line PIC is same as Carrier as centrex group PIC
2186PACTELRCentrex line PIC order from Carrier is over 20 lines
2187PACTELRCarrier request for foreign exchange account; call independent company
2188PACTELRAll lines on Equal Access Request System must be in same Equal Access End Office
2188USWESTRUnable to process
2189VARIOUSRCarrier requests the customer support center to cancel a pending order prior to completion
2190PACTELRCentrex line PIC not allowed while group PIC Equal Access Request System is pending
2190UNITEDRPIC dispute; no credit applied
2191VARIOUSRCustomer lines are universal watts lines; customer must change class of service by contacting the local business office
2192PACTELRCarrier must file Letter of Authorization (LOA) with Pacific Bell's Coin Office
2193VARIOUSRPIC was submitted with invalid customer code
2195USWESTRChanged to standard CD 2166; no longer used
2197SNETRConflict with WTN; The line has received more than one order from multiple IXC's with the same date; being researched by SNET, no action necessary
2198AMERRPIC order manual process
2198USWESTBTN discrepancy with WTN
2199AMERRWTN not equal access
2199USWESTRAcknowledge error delete

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